INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Where do you ship from, and do you ship internationally?

We ship orders from our regional warehouses when available (such as the US and EU) to reduce delivery time and import fees. We also ship internationally to most countries worldwide.

Are taxes, VAT, or import duties included in the price?

For some regions (such as the EU,US,UK), taxes and VAT may already be included. For other countries, local customs duties or taxes may apply depending on your location and local regulations. Please check your local import policy for details.

What payment methods do you accept?

Our official store supports major payment methods including credit/debit cards (Visa, MasterCard) and PayPal. All payments are processed securely through trusted third-party payment providers.

Can I modify or cancel my order after placing it?

If your order has not yet been shipped, please contact us as soon as possible through the contact form or email. Once an order has entered the shipping process, modifications or cancellations may no longer be possible.

Do you offer warranty and after-sales support?

Yes. All KUJIETOOL products come with official warranty coverage and technical support. If you encounter any issues, please contact us with your order number and we’ll be happy to assist you.

Contact Us

CONTACT US FOR ANY QUESTIONS